Shipping Fee for Exchange

Take your measurements

To find your correct size, use a tape measure and take these measurements. Stand with your back straight in front of a mirror, to make sure that you measure correctly and that the tape measure is kept level.

1. BUST

Measure under your armpits, around your shoulder blades, and over the fullest part of your bust. Don’t pull the tape measure too hard. For fitting a bra, you also need the measurement just under your bust.

2. WAIST

Measure around your natural waistline. This is the narrow part of your waist, about an inch above your navel. Relax and breath out before you measure.

3. HIP

The hip should be measured around its fullest part (about 8 inch. below your waist).

4. INSEAM

This is the measurement from your ankle to your groin, when you stand with your legs straight. If possible, ask a friend to help you. This can also be measured on a pair of pants with the proper length.

- Worldwide Shipping: We try our best to ship to whole world. (Not include APO/FPO/DPO)

- Processing Time: We will do our best to process & ship all orders as soon as possible. Most orders are processed within 1-3 business day.

- Delivery Time: Usual within 7-15 days, if you havnt recive with 21 business days, please contact us at service@irisnaya.com.

- Tracking order: After the order be shipped, the tracking information will send to your email within 24 hours. Track your order here.

- Lost / Stolen package: We are not responsible for orders once they have left our warehouse.

Read more details here.

Estimated standard shipping times by country:

Country	Estimated time
United States	7-15 working days
United States Minor Outlying Islands	15-30 working days
United Kingdom	10-15 working days
France	10-15 working days
Germany	10-15 working days
Italy	10-15 working days
Spain	10-15 working days
Australia	10-15 working days
Canada	10-15 working days
Rest Of World	Contact us

• Worldwide Shipping: We try our best to ship to whole world. (Not include APO/FPO/DPO)
• Processing Time: We will do our best to process & ship all orders as soon as possible. Most orders are processed within 2-3 business day.
• Delivery Time: Usual within 14-21 days, if you havnt recive with 21 business days, please contact us at once.
• Tracking order: After the order be shipped, the tracking information will send to your email within 24 hours. Track your order here
• Lost / Stolen package: We are not responsible for orders once they have left our warehouse.

If the order does not reach its destination or be late, customers are responsible to contact the carrier and filing a claim.

Hasn't arrived: If you haven't received your orders within 35 business days, be free to contact us, we will refund you for full amount.

P.S. *Local holidays in origin countries that may cause a delay in shipping are not considered as business days.

If you are on this page, we assume something with your order went wrong. When in doubt, contact our friendly customer care reps at service@irisnaya.com

Irisnaya offers 30-Day Hassle Free Return!
Some restrictions apply:

- The product is Intact in its original state and packaging.

- Apparel has the original tags attached.

- Accessories have all parts of the original packaging.

- On Sale Products is not apply to return, please choose the fit size.

NOTE:

You will need to cover shipping charges and pay for the taxes. Refund will be returned back to the original account or card only.

Read more details here.