Shipping Fee for Exchange

- Worldwide Shipping: We try our best to ship to whole world. (Not include APO/FPO/DPO)

- Processing Time: We will do our best to process & ship all orders as soon as possible. Most orders are processed within 1-3 business day.

- Delivery Time: Usual within 7-15 days, if you havnt recive with 21 business days, please contact us at service@irisnaya.com.

- Tracking order: After the order be shipped, the tracking information will send to your email within 24 hours. Track your order here.

- Lost / Stolen package: We are not responsible for orders once they have left our warehouse.

Read more details here.

Irisnaya offers 30-Day Hassle Free Return! Some restrictions apply:

- The product is Intact in its original state and packaging.- Apparel has the original tags attached.

- Accessories have all parts of the original packaging.

- On Sale Products is not apply to return, please choose the fit size.

NOTE: You will need to cover shipping charges and pay for the taxes. Refund will be returned back to the original account or card only.

Read more details here.