Shipment

Shipping policy

Estimated standard shipping times by country:

Country  Estimated time
United States 7-15 working days
United States Minor Outlying Islands 15-30 working days
United Kingdom 10-15 working days
France 10-15 working days 
Germany  10-15 working days 
Italy 10-15 working days 
Spain 10-15 working days
Australia  10-15 working days
Canada 10-15 working days 
Rest Of World Contact us

  • Always Free Shipping: We are proud of offering Worldwide Free Shipping on all orders!
  • Processing Time: We will do our best to process & ship all orders as soon as possible. Most orders are processed within 2-3 business day.
  • Delivery Time: Usual within 14-21 days, if you havnt recive with 21 business days, please contact us at once.
  • Tracking order: After the order be shipped, the tracking information will send to your email within 24 hours. Track your order here
  • Lost / Stolen package: We are not responsible for orders once they have left our warehouse.

If the order does not reach its destination or be late, customers are responsible to contact the carrier and filing a claim.

Hasn't arrived: If you haven't received your orders within 35 business days, be free to contact us, we will refund you for full amount.

P.S. *Local holidays in origin countries that may cause a delay in shipping are not considered as business days.

If you are on this page, we assume something with your order went wrong. When in doubt, contact our friendly customer care reps at service@irisnaya.com