Shipment
Estimated standard shipping times by country:
| Country | Estimated time |
| United States | 7-15 working days |
| United States Minor Outlying Islands | 15-30 working days |
| United Kingdom | 10-15 working days |
| France | 10-15 working days |
| Germany | 10-15 working days |
| Italy | 10-15 working days |
| Spain | 10-15 working days |
| Australia | 10-15 working days |
| Canada | 10-15 working days |
| Rest Of World | Contact us |
- Worldwide Shipping: We try our best to ship to whole world. (Not include APO/FPO/DPO)
- Processing Time: We will do our best to process & ship all orders as soon as possible. Most orders are processed within 2-3 business day.
- Delivery Time: Usual within 14-21 days, if you havnt recive with 21 business days, please contact us at once.
- Tracking order: After the order be shipped, the tracking information will send to your email within 24 hours. Track your order here
- Lost / Stolen package: We are not responsible for orders once they have left our warehouse.
If the order does not reach its destination or be late, customers are responsible to contact the carrier and filing a claim.
Hasn't arrived: If you haven't received your orders within 35 business days, be free to contact us, we will refund you for full amount.
P.S. *Local holidays in origin countries that may cause a delay in shipping are not considered as business days.
If you are on this page, we assume something with your order went wrong. When in doubt, contact our friendly customer care reps at service@irisnaya.com